Columns

Setting positive expectations
Customers Count
April 29, 2026
Setting positive expectations.
Find your Goldilocks zone
Retailer Reflections
April 29, 2026
Find your Goldilocks zone.
Set the stage for summer sales
Taking Stock
April 29, 2026
Set the stage for summer sales
Orlando, here we come
Editor's Note
April 29, 2026
Make plans for a worthwile trip to Orlando.
A retailer’s guide to margins
Retailer Reflections
March 3, 2026
A retailer’s guide to margins.
Be ready for returns
Customers Count
March 3, 2026
Develop a fair, friendly return policy.
Turn sampling into a sales strategy
Taking Stock
March 3, 2026
Turn sampling into a sales strategy.
A season of opportunity
Editor's Note
March 3, 2026
Spring is a season of opportunity.
Smooth sailing through tech changes
Customers Count
Dec. 22, 2025
Smooth sailing through tech changes.
How to beat online competition
Retailer Reflections
Dec. 22, 2025
How to beat online competition.
Prep for the summer rush
Taking Stock
Dec. 22, 2025
Prep now for the summer rush.
Good things are coming in 2026
Editor's Note
Dec. 22, 2025
Look ahead to good things in 2026.
Phone etiquette that wins customers
Customers Count
Oct. 28, 2025
Fine tune your phone etiquette for success.
How to stop buying yourself broke
Retailer Reflections
Oct. 28, 2025
Break free from the buy-sell-broke cycle.
Blend festive flair with coastal charm
Taking Stock
Oct. 28, 2025
Blend festive flair with coastal charm.
What’s your story?
Editor's Note
Oct. 28, 2025
What makes your store and story unique?
Four elements to quality customer experiences
Customers Count
Aug. 29, 2025
Elements to quality customer experiences.
Why great retailers ask for help
Retailer Reflections
Aug. 29, 2025
The importance of asking for help.
Refresh for the fall
Taking Stock
Aug. 29, 2025
How to refresh for the fall season.
The sky’s the limit
Editor's Note
Aug. 29, 2025
Let the sky be the only limit you encounter.
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