P. Graham Dunn, a Dalton, Ohio-based manufacturer of home decor and gifts, has announced it is shifting its approach to wholesale sales. Beginning Dec. 2, 2023, the company will transition to a sales team of direct representatives.
According to a company press release, “This is a natural next step in an ongoing commitment to provide wholesale customers with exceptional service and offering a personalized experience. As the industry evolves, so do sales tools and the approach to the sales process. This new level of service will rely on one-on-one relationships paired with technological advances in the ordering process.”
The company says the benefits of working with internal, direct representatives includes:
- personalized service,
- one-on-one communication,
- product knowledge, and
- ongoing updates.
Alongside this transition, P. Graham Dunn will be opening brand new showrooms in each major market – AmericasMart Atlanta, Building 2, Showroom 1707, Dallas Market Center, Showroom 2634, and Las Vegas Market Temporaries, Booth E-1165. In addition to utilizing direct representatives, wholesale customers can also shop online at wholesale.pgrahamunn.com and faire.com/direct/pgrahamdunn.