The power of daily team meetings
By Tom Borg

xUnlock employee potential with team meetings.

A client of mine who runs a great business says one of the reasons is that she holds “morning huddles.” I asked her how her “15-minute morning huddles” contributed to the success of her business. She explained that having a team meeting first thing in the morning gave everyone the up-to-date information they needed to work together more efficiently and effectively throughout the day.


According to online sources, huddles can also prioritize urgent tasks, build trust, create workplace connections and clarify roles and tasks. Meaningful team meetings can be a very powerful tool in helping your business meet the needs and expectations of your customers. As situations arise, mini-meetings and brain-storming sessions that quickly solve problems can also be used very effectively.



Happy staff = happy customers

Often gift shop employees feel stymied in their ability to communicate their feelings and viewpoints to the owner or management. Sometimes employees can feel like second-rate people because they are not given an opportunity to be heard. Many gift shops lack a structure to ensure that meaningful meetings are held on a regular basis.


Meaningful team meetings can be a very powerful tool in helping your business meet the needs and expectations of your customers.



To ensure that the meetings are effective, it is important that some preparation be made before each one. Ask yourself some key questions. What are the challenges that need to be addressed? What is being done about the issues that were discussed at the last meeting? What is going right? Why? How can we make things even better? By asking these kinds of questions, you are building a framework to give communication within your company a place to grow and develop.



Opening the lines of communication

By holding meaningful and action-oriented meetings, you make it easy for your employees to communicate with each other as well as with management. Many times, it is not a “generation gap” that prevents teamwork within a gift shop, but a “communication gap.”


By following through with a plan for communicating, you are insuring a clearer, more effective form of constant communication in your store. As a result, by keeping miscommunication to a minimum, you will have a happier and more productive group of employees.


Regular meetings held with a purpose can keep the lines of communication open with your employees and in turn result in better customer relations. What are you waiting for?