Kid's Retail: Creating a niche |
By Kristen Hampshire |
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Gumbo Limbo Coastal Kidz complements the adjoining gift shop with adorable gifts for the littles.Kids’ keepsakes and specialty clothing — layettes, lovies and learning toys — are just a handful of reasons why customers bag children’s items from Gumbo Limbo Coastal Kidz in Stuart, Florida. Owner Patty O’Connell opened the companion store to her coastal gift shop Gumbo Limbo after guests repeatedly asked her if she carried items for the younger set. It grew from there. “Before I knew it, children’s toys and clothing were a quarter of the store, and I loved buying it — so I decided to buy more and more, and I felt like what we were doing was somewhat of a niche,” says O’Connell. Photos: Robert Holland The shops today are co-located, and guests can cross from one side to the next. “We have dedicated shoppers for both sides, and a lot of customers say it’s one-stop shopping,” she says. “And we overhear shoppers say, ‘I could spend hours in here! Where do I start?’” Little learnersSpeaking of where to start, the treehouse display in the center of Coastal Kidz is where many customers gravitate first. The hand-built display (thanks to O’Connell’s husband) is stocked with an enticing array of finger puppet books, hardcover reads and toys that are educational and interactive.One series called Little People Big Dreams is about mentors like Martin Luther King, Marie Curie — and others like Elton John and Dolly Parton. “We also like the Savannah Guthrie series and ‘Princesses Like Pants’ and we have a lot of Great Grandsen books too,” she says. Sometimes, O’Connell will spot books during her travels and track down the distributor. She discovered “Little People Big Dreams” while at The Biltmore in Nashville. Playful presentationsAside from quality, comfort and the cuteness factor are also key when O’Connell selects children’s products. Materials like bamboo and Pima cotton are top sellers. The shop sells Kissy Kissy layettes that are “elegant and sweet,” Mud Pie baby blankets, bibs and holiday outfits and super-soft onesies, dresses and sleepers by Magnolia Baby.Most layettes include patterns — “everything from hedgehogs to mermaids to giraffes,” O’Connell says of popular themes. “We do a lot of holiday too, and swimwear is through the roof and sells all year, along with beach totes and goggles.” Clothing is organized in departments — boys on one side, girls on the other, with books and toys together. “We make it whimsical and fun. It’s not just clothing racks back to back. There are big cotton candy cones hanging from the ceilings and different colored chandeliers — we make it different and visually appealing.” “Customers like the quality of the brands we carry, and that is very important because a lot of them are shopping for special occasions or want to buy items that will last and can be handed down to children and grandchildren.” – Patty O’Connell |